Sanetax is a new and unique service where a real Tax Professional prepares your taxes with the convenience of online interaction.

You don't need to spend multiple hours juggling with tax software and you don't need to visit a Tax Professional. Just upload your W2 and other income documents, Tax Agent will prepare and file your tax returns.

Cut down a few trips in your busy schedule.

Here are the steps:
1. Register yourself for Free
2. Once you login, select a Tax Agent by going to Settings -> Agent (if no one is available in your local area, we will assign a tax agent for you)
3. Use Mobile App or the computer to upload your tax related documents (eg: W2, 1099INT, 1099DIV, etc...)
4. [Optional] Complete few tax related questions on Sanetax.
5. Communicate with the selected Tax Agent via Sanetax or SMS
6. Tax Agent will prepare and e-file your taxes.
7. Pay the tax preparation fee to Tax Agent using a credit card or PayPal.
All staying home and at your convenience!

There are multiple ways you can upload documents.

Take a picture and upload it either from browser on your PC or from the Sanetax Mobile App.
We can't accept fax or emailed documents. Consumer email is not secure.

You can take pictures of the tax documents using digital camera or phone or scanner. As long as documents are readable and numbers are visible, it would be fine.

Right now we support mobile uploads from iOS Devices, and Android Devices. If you have any other mobile device, you should use browser on your PC for uploading your tax documents.

Depends on the selected Tax Agent. Check with the Tax Agent for the details.

You could send an SMS from your mobile phone or send a direct message from the web site. If you prefer to talk to your Tax Agent, you could schedule a common convenient time which is good for both of you.

All agents listed are gone through the certification process. IRS mandates to have all the tax preparers to go through the certification starting from year 2011.

No problem. You can restart the uploading process once the internet connection is available on your cell phone.

We can accept typical image formats e.g: jpeg/gif/png/bmp and document formats e.g: doc/docx/pdf. Prepared tax returns are available to you in pdf format.

Absolutely. You can send few documents from the mobile app and few documents from the browser on your PC.

Once you login to your account, go to 'Settings > Password'.

For every single tax filing, you need a separate login.
For eg: if you and your son are filing separately, both of you need separate logins. Check with the Tax Agent for tax implications.

Within 4weeks from the day your tax returns are accepted by IRS and State Agencies.

Sanetax uses the same 128 bit encryption and physical security that banks use. Every transaction is done through SSL connection only.
Sanetax uses Amazon Web Services(AWS) for all the data storage and webhosting. AWS is certified with some of the most stringent security certifications that are possible today. Some of the certifications that AWS has received are, PCI DSS Level 1, ISO 27001, SAS 70 Type II, and HIPAA. Please refer AWS Security for more information.

Even mobile apps are required to transmit the data over SSL connection only. And app is not saving data on the phone as well so there is nothing to worry about even if you lose your phone.

All the payments are routed through PayPal API; which means we don't store or transmit any credit card info. All the transactions are done on the PayPal server.

No. Email is not a secure channel except SMIME or OpenPGP. Most of the people are not setup for accepting emails using either way. Please don't use email for secure communications.

Sanetax service doesn't charge anything for using the site. You only pay to the Tax Agent directly. For charges and specials, please check with the assigned Tax Agent.

Please talk to the Tax Agent, they can answer based on your case.

If you are not satisfied with Sanetax service, please report to us at support@sanetax.com. All the Tax Agent related questions and concerns need to be dealt with the Tax Agent directly.

Contact the Tax Agent and they can assist with the audit process.